Delivery & Returns

Delivery

We ship to every EU country. Delivery takes 2 to 7 days from dispatch. You receive a tracking number as soon as your order leaves the workshop. Pieces marked made to order are built after the order is placed; ask us for the current lead time before ordering.

Delivery costs

Prices include VAT. We deliver to all EU countries; for delivery outside the EU, write to us.

Returns

You may return any purchase within 14 days of receiving it, without giving a reason. Write to info@dancing-forest.com. The cost of sending it back is yours; we can arrange the collection and deduct its cost from the refund at our delivery rates. We refund within 14 days. Goods should come back in the condition they arrived in, in their original packaging where possible.

The full rules and a model withdrawal form are in our Terms and Conditions.

Damage in transit

Solid oak travels well, but couriers are couriers. If a piece arrives damaged, photograph it before unpacking further and write to us the same day — we replace or refund.

Warranty

Our furniture is made from solid oak and is built to be repaired and refinished rather than replaced. If something fails through a fault in materials or workmanship, tell us and we will put it right.

Questions before ordering

Ask. info@dancing-forest.com or +48 573 219 300. We answer the same working day, and we send samples of all three finishes free of charge.